WorkPass Korea Terms of Service
Effective date: [Registration in progress]
약관규제법 §3 · 정보통신망법 §29 · 직업안정법 §19
Article 1 (Purpose)
These Terms of Service (the "Terms") govern the rights, obligations, and responsibilities between WorkPass CO., LTD. (the "Company") and Members in connection with the use of WorkPass Korea and related services (the "Service"), as well as the conditions and procedures for use.
Article 2 (Definitions)
① Terms used in these Terms are defined as follows. 1. "Service" refers to all services provided by the Company on the basis of paid job placement business and job information provision business under the 직업안정법 (Employment Security Act), in relation to employment and settlement of foreigners and Koreans in Korea, including posting and viewing of job/candidate information, matching and job placement, administrative and living information, learning materials, and forms. 2. "Member" refers to a person who has agreed to these Terms, concluded a service agreement with the Company, and uses the Service; Members are classified as Job-seeker Members and Employer Members. 3. "Job-seeker Member" refers to a Member using the Service for the purpose of employment or settlement in Korea. 4. "Employer Member" refers to a company or business Member using the Service for the purpose of recruiting personnel. 5. "Job placement" (직업소개) refers to arranging the conclusion of an employment contract between an employer and a job-seeker after receiving job or job-seeking applications. 6. "소개요금" (placement fee) refers to the fee received by the Company from an Employer Member as compensation for job placement. 7. "Content" refers to all information posted on the Service by the Company or Members, including job/candidate information, learning materials, forms, and posts. ② Terms not defined in these Terms shall follow the meanings prescribed in relevant statutes and the individual service notices.
Article 3 (Posting and Amendment of the Terms)
① The Company shall post these Terms on the initial or connected screen of the Service so that Members can easily read them. ② The Company may amend these Terms within the scope not violating relevant statutes such as the 약관규제법 (Act on the Regulation of Terms and Conditions), the 정보통신망법 (Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.), and the 직업안정법 (Employment Security Act). ③ When amending the Terms, the Company shall notify the effective date and reasons for the amendment at least 7 days before the effective date. However, in the case of amendments unfavorable to Members, the notice shall be given at least 30 days in advance and the amended content shall be shown to Members in an easily recognizable manner. ④ Where the Company has clearly notified that failure to express intent by the effective date shall be deemed as consent, and a Member does not expressly object, the Member shall be deemed to have consented to the amended Terms. ⑤ A Member who does not consent to the application of the amended Terms may terminate the service agreement.
Article 4 (Nature and Legal Status of the Service)
① The Company provides the Service as a business registered for paid job placement under Article 19 of 직업안정법 (Employment Security Act) (registration no. 제2026-3960128-14-5-00010호), and is excluded from the job information provision business reporting requirement under Article 23(1) of the same Act. ② The Company operates the Service in accordance with the following principles. 1. Principle of no charge to job-seekers: The Company shall not charge Job-seeker Members any placement fees or matching fees; the costs of job placement shall be borne by Employer Members. 2. Principle of party self-determination: The content of the employment contract, including wages and working conditions, shall be determined directly between the Employer Member and the Job-seeker Member; the Company shall not intervene. 3. Principle of compliance with statutory caps: 소개요금 received from Employer Members shall be calculated within the caps set by relevant statutes and 고용노동부 notices. 4. Principle of transparency: The Company shall clearly notify service fees and conditions in advance and shall post its registration numbers and fee standards on the Service. ③ The Company shall post the paid job placement business registration certificate and 소개요금 standards on the Service in a manner that users can easily view.
Article 5 (Relationship with Government-Operated Programs)
① The Service does not replace foreign workforce introduction programs exclusively administered by the government, nor does it act as agent, arrange, or broker such programs. ② With respect to the following statuses of stay, the Company does not provide any job/job-seeker matching, arrangement, placement, contact disclosure, or paid service, and does not handle recruitment, selection, arrangement, dispatch, or assignment of such personnel. 1. Non-professional Employment (E-9) 2. Seasonal Work (E-8) 3. Working Visit (H-2) 4. Industrial Training (D-3) ③ For Members falling under the preceding paragraph, the Company provides information only in relation to administrative and living information and visa guidance necessary for settlement, and for employment-related matters guides users to the 고용노동부 고용센터 (dial 1350) and the Employment Permit System website (eps.go.kr). ④ The Company shall not perform businesses that cannot be conducted without permission or registration under relevant statutes, such as worker supply business, worker dispatch business, or unqualified agency work of licensed professionals.
Article 6 (Conclusion of the Service Agreement)
① The service agreement is concluded when a person wishing to become a Member (the "Applicant") agrees to these Terms, provides information in the form prescribed by the Company, applies for use, and the Company accepts. ② The Company may refuse to accept, or subsequently terminate the service agreement for, applications falling under any of the following. 1. Using the name of another person or entering false information 2. Failing to complete the identity verification procedures required by the Company 3. Applying in violation of, or with the intent to violate, relevant statutes 4. Otherwise being confirmed as an improper application in violation of these Terms
Article 7 (Verification and Obligations of Employer Members)
① Employer Members shall complete the business identity verification procedures prescribed by the Company before posting job information on the Service or using the job placement service. ② The Company verifies the business registration number, trade name, representative name, opening date, and other information submitted by Employer Members. Employer Members whose verification is not completed shall be restricted from posting job information, viewing Job-seeker Member information, and using the job placement service. ③ Employer Members shall not post the following information nor request placement under such conditions. 1. Job information for occupations in which foreigners with the relevant status of stay are not permitted to work under relevant statutes 2. Job information proposing working conditions below the minimum wage 3. False or exaggerated job information 4. Any other information that violates relevant statutes or public order and morals ④ Responsibility for the truthfulness and legality of job information rests with the Employer Member who posted it. ⑤ Employer Members shall not deduct 소개요금 paid to the Company from Job-seeker Members' wages or otherwise pass them on to Job-seeker Members.
Article 8 (Obligations of Job-seeker Members)
① Job-seeker Members shall truthfully register their status of stay and eligibility for employment. ② Job-seeker Members shall not apply for occupations for which their status of stay restricts employment, and any legal responsibility arising therefrom shall rest with the Member. ③ Job-seeker Members shall not use another person's identification card, Alien Registration Card, passport, or the like.
Article 9 (Placement Fee (소개요금))
① The Company receives 소개요금 from Employer Members as compensation for job placement, and does not charge Job-seeker Members any 소개요금 or matching fees whatsoever. ② 소개요금 shall be calculated within the cap set by 직업안정법 §19 and the 고용노동부 notice titled "Domestic Paid Job Placement Fees, etc." (제2017-22호 and any subsequent amendment notices), and such caps are as follows. 1. Where the employment period is less than 3 months: up to 30/100 of the total wage agreed to be paid during the employment period 2. Where the employment period is 3 months or more: up to 30/100 of the wage agreed to be paid during the first 3 months 3. Where a construction day laborer is being introduced: instead of the amount under item 1 or 2, up to 10/100 of the wage ③ The wage used as the basis for calculating 소개요금 shall be the wage under the 근로기준법 (Labor Standards Act). ④ Depending on the service product, the Company applies its own rate within the statutory cap under paragraph 2 and shall clearly notify the Employer Member of such rate and calculation basis when concluding the 소개요금 agreement. ⑤ The Company may receive compensation for supplementary services provided separately from 소개요금 (such as education, translation, and settlement support). In such case, the scope and compensation shall be clearly separated from 소개요금 and shall be agreed upon separately.
Article 10 (Placement Procedure and Timing of 소개요금)
① Job placement and payment of 소개요금 shall proceed in accordance with the following procedure. 1. Job application by the Employer Member and job-seeking application by the Job-seeker Member 2. Matching through candidate recommendation or mutual search 3. Agreement on working conditions 4. Conclusion of the employment contract between the Employer Member and the Job-seeker Member 5. Conclusion of the 소개요금 agreement 6. Calculation and payment of 소개요금 7. Issuance of a 소개요금 receipt and recording in the 직업소개대장 (Job Placement Register) ② 소개요금 accrues after an employment contract is concluded between an Employer Member and a Job-seeker Member. The conclusion of the contract is confirmed when either party reports it on the Service (start date, monthly wage and term) and the other party confirms it; if the other party neither confirms nor objects within 7 days of the report, it is deemed confirmed 7 days after the report. The Company regards the time so confirmed as the accrual time of 소개요금. ③ The Company shall not finalize or receive 소개요금 before the conclusion of the employment contract is confirmed. ④ Payment of 소개요금 may only be made by Employer Members; payment by Job-seeker Members shall not be permitted.
Article 11 (Placement Fee Agreement)
① Before receiving 소개요금 from an Employer Member, the Company shall conclude a 소개요금 agreement setting forth the rate, calculation basis, payment timing, and refund/re-matching conditions. ② The 소개요금 agreement may be concluded in electronic form; the Company shall retain the content of the agreement and the record of consent.
Article 12 (Refund and Re-matching)
① After the employment contract is concluded, if any of the following occurs, the Company shall, at the Employer Member's option, refund the 소개요금 (placement fee) or provide one free re-matching. Refunds are made in cash (card payments by cancelling the card approval; bank transfers by remittance to the Employer Member's account), and the amount returned is the refundable 소개요금 (supply amount) plus its VAT. 1. Where the Job-seeker Member gives up employment before onboarding without justifiable cause: 100% of the 소개요금 2. Where the Job-seeker Member voluntarily resigns within 7 days after onboarding: 70% of the 소개요금 3. Where the Job-seeker Member voluntarily resigns between 8 and 30 days after onboarding: 50% of the 소개요금 4. Where the Job-seeker Member voluntarily resigns between 31 and 90 days after onboarding: 30% of the 소개요금 ② Where the Employer Member unilaterally changes recruitment conditions or engages in illegal acts such as non-payment of wages, the case may be excluded from refunds, and the Company may take measures to protect the Job-seeker Member. ③ The guarantee for the 소개요금 ends 90 days after onboarding, and no refund is made for resignations after that. Provided that this does not apply where the Company offers a separate long-term guarantee product.
Article 13 (Prohibited Acts of Members)
Members shall not commit the following acts. 1. Using the Service to commit acts prohibited by relevant statutes 2. Infringing intellectual property rights, portrait rights, or other rights of the Company or third parties 3. Using the Service for commercial purposes without the Company's consent 4. Using information about other Members obtained from the Service for purposes other than intended, or providing it to third parties 5. Directly transacting with the counterpart introduced through the Company without going through the Company, thereby unjustly evading payment of 소개요금 6. Improperly accessing the Company's systems or interfering with the normal operation of the Service 7. Using automated programs, bots, or crawlers to collect, reproduce, or scrape Service content or data without the Company's prior written consent 8. Reverse-engineering the Service or attempting to extract or restore source code or database structures 9. Accessing non-public APIs without authorization, or violating API usage terms set by the Company 10. Any other act violating these Terms or relevant statutes
Article 14 (Intellectual Property Rights)
① All materials, form guides, eligibility diagnosis results, texts, images, databases, and the compilation and arrangement thereof provided by the Service are the intellectual property of the Company or the rightful owners, and are protected under copyright law. ② Users may not reproduce, transmit, publish, distribute, crawl, scrape, capture, or provide/sell to third parties any of the foregoing without the Company's prior written consent. ③ Portions that reconstitute publicly released government or public-agency materials are subject to the Public Nuri (KOGL) usage terms and each agency's source attribution requirements; rights to the Company's edited or compiled works belong to the Company. ④ In the event of a violation of Paragraph 2, the Company may impose access blocking and termination of the service agreement, and pursue civil and criminal liability under the Copyright Act and the Unfair Competition Prevention and Trade Secret Protection Act.
Article 15 (Management of Posts and Placements)
① Where Content or placement requests posted by a Member violate relevant statutes or these Terms, the Company may take measures such as suspending posting, deleting Content, or refusing placement. ② The Company may restrict posting or refuse placement without prior notice in the following cases. 1. Job/job-seeker information or placement requests concerning statuses of stay covered by government-operated programs under Article 5 2. Job information for occupations subject to employment restrictions 3. Job information below the minimum wage or containing false/exaggerated content 4. Any other information violating relevant statutes or public order and morals
Article 16 (Provision and Modification of the Service)
① The Company may change all or part of the Service due to operational or technical necessity where reasonable grounds exist, in which case the changes shall be announced in advance. ② The Company may modify, suspend, or change all or part of any free Service according to the Company's policy and operational necessity, and shall not provide separate compensation to Members unless otherwise specifically required by relevant statutes.
Article 17 (Termination and Restriction of Use)
① Members may terminate the service agreement at any time through the withdrawal procedure within the Service. ② The Company may restrict use or terminate the service agreement after prior notice where a Member violates these Terms or relevant statutes. Provided that where the violation is grave or urgent, the Company may restrict use without prior notice. ③ When the service agreement is terminated, the personal information of the Member shall be handled in accordance with the Privacy Policy.
Article 18 (Limitation of Liability)
① The Company shall not be liable for the content, performance, or disputes arising from an employment contract concluded between an Employer Member and a Job-seeker Member. Provided that this does not apply where there is willful misconduct or gross negligence of the Company. ② The Company does not warrant the truthfulness or accuracy of information posted by Members on the Service and shall not be liable for damages arising therefrom. ③ The Company shall be exempt from liability where it is unable to provide the Service due to force majeure such as natural disaster, power failure, or network failure.
Article 19 (Governing Law and Jurisdiction)
① The laws of the Republic of Korea shall apply to these Terms and disputes between the Company and Members. ② Any lawsuit regarding disputes arising in connection with the use of the Service between the Company and Members shall be filed with the court having jurisdiction under the 민사소송법 (Civil Procedure Act).
Addendum
These Terms take effect on [Registration in progress].
Company Information
- Company name: 주식회사 워크패스 (WorkPass CO., LTD.)
- Representative: 황진규
- Business registration number: 681-87-03511
- Paid job placement registration number: 제2026-3960128-14-5-00010호 (고양시 일산동구청)
- Job information provision business: Registered paid job placement business (제2026-3960128-14-5-00010호); exempt from job information provision business reporting under Article 23(1) of the Employment Security Act
- E-commerce registration number: 제2026-고양일산동-2012호
- Address: 경기도 고양시 일산동구 공릉천로257번길 126 (지영동)
- Contact: [Registration in progress]